Bitpanda

Who is behind Bitpanda?

Bitpanda was founded in Vienna in 2014.^[1] Besides crypto assets, the platform offers shares, ETFs and precious metals.^[2] According to the provider, you can open an account in more than 40 countries, including all EU and EEA states, Switzerland and the United Kingdom; UK residents sign up with a separate company, Bitpanda Broker UK Ltd.^[3]

Since 9 April 2025, Bitpanda GmbH has been authorised by Austria’s Financial Market Authority (FMA) as a crypto-asset service provider (CASPGlossaryCASP (crypto-asset service provider)A company that professionally provides crypto-asset services to customers – such as trading, exchange, custody or transfers. In the EU, every CASP needs an authorisation under MiCA.On the learning path: Stage 4 · Step 2 – Choosing a provider →In the glossary →×) under MiCAGlossaryMiCA (Markets in Crypto-Assets Regulation)The EU regulation on markets in crypto-assets. Since 30 December 2024, exchanges, brokers and custodians in the EU have needed authorisation; the last transitional period ended on 1 July 2026. MiCA regulates providers, not Bitcoin itself.On the learning path: Stage 4 · Step 2 – Choosing a provider →In the glossary →×, with passporting to Germany and the rest of the EEA. The German company Bitpanda Asset Management GmbH has held its own MiCA licence from BaFinGlossaryBaFin (Germany’s Federal Financial Supervisory Authority)Germany’s financial regulator, based in Bonn and Frankfurt am Main. In Germany, it is responsible for authorising and supervising crypto service providers under MiCA, and it warns about unauthorised offers.On the learning path: Stage 6 · Step 2 – Spotting scams →In the glossary →× since 24 January 2025.^[4] What such a licence means is explained in MiCA & regulation.

Costs (as of September 2026)

• Trading fee: 0.99% for Bitcoin, on each buy and each sell. It is included in the price shown, and the summary before you buy lists it separately.^[5],[6] According to Bitpanda, further costs such as spreadsGlossarySpread (bid-ask spread)The difference between the buy and sell price. With many apps, the spread is the real fee – it just doesn’t appear as a separate item on your statement.On the learning path: Stage 4 · Step 2 – Choosing a provider →In the glossary →× may apply.^[2]
• Savings planTermSavings plan (Bitcoin savings plan)Automatically buying bitcoin at fixed intervals with a fixed amount, for example $50 a month.On the learning path: Stage 4 · Step 4 – Setting up a savings plan →In the glossary →AdLicensed providers with a paid linkProviders from our comparison21bitcoinBitcoin app · MiCA (FMA, Austria)No paid link for your country · Profile →RelaiBitcoin app · MiCA (AMF, France)No paid link for your country · Profile →BISONExchange · MiCA (BaFin, Germany)No paid link for your country · Profile →All 11 compared – including non-partners →*Paid link: if you sign up or buy through it, we earn a commission. Your price stays the same. How we make money →18+ · Crypto assets are highly volatile; you could lose all your money. No deposit protection.×: from €10, weekly, fortnightly or monthly, with no set-up fee; the same trading fee applies.^[2]
• Bitpanda Fusion (trading via an order bookGlossaryOrder bookA list of all open buy and sell orders for a trading pair such as BTC/USD, sorted by price. The price forms between the highest bid and the lowest ask.On the learning path: Stage 4 · Step 1 – Ways to get Bitcoin →In the glossary →×): 0.25% at the lowest volume tier, down to 0.02% at very high volumes.^[5]
• Euro deposits and withdrawals: no Bitpanda fee via SEPA; deposits via PayPal cost 1.49%.^[7]
• Bitcoin to your own wallet: the network fee applies, which according to Bitpanda is not kept by the provider.^[5]

Example: if you buy $1,000 of bitcoin, around $9.90 of the price is the trading fee; the fee applies again when you sell later (the percentage is the same in euros). What to look out for with fees is explained in Understanding fees.

Custody and withdrawal

While your bitcoin are held at Bitpanda, the provider is your custodianGlossaryCustodian (custodial)A provider such as an exchange or app that holds the private keys for you. Convenient, because support can help if you lose your password – but you don’t hold the bitcoin yourself and depend on the provider paying out.On the learning path: Stage 5 · Step 1 – Understanding custody →In the glossary →×. You can withdraw them to your own wallet. Because of the Travel RuleGlossaryTravel Rule (Transfer of Funds Regulation)An EU rule requiring crypto providers to send details of the sender and recipient with transfers. Since 30 December 2024, for more than €1,000 from or to your own wallet, the provider also checks that the address is yours.On the learning path: Stage 5 · Step 4 – First withdrawal →In the glossary →×, Bitpanda asks for the recipient and whether it is a self-hosted wallet. A withdrawal usually takes a few minutes, but for Bitcoin it can take up to two hours or longer, according to the provider.^[8] Step by step: Your first withdrawal to your own wallet.

Criticism

In January 2026 the investigative network ICIJ reported that in 2023 BaFin had found more than a dozen shortcomings at the German subsidiary, including in information security and the oversight of external service providers. Bitpanda told the regulator that most of the issues had been fixed and says it always passes audits without restrictions; according to the ICIJ, internal auditors later found that some problems had not been resolved.^[9] In our research we found no hack in which customer funds were lost.